Equality and Diversity

Growing evidence shows that when the principles of equality, diversity and inclusion are placed at the heart of care provision, the quality of care improves. Our excellent new course will help you to apply these principles practically in the course of your work, and provide care that really meets the needs of your clients.
Course Description Syllabus Care Certificate Related courses

About the course

Upholding equality and diversity and providing an inclusive environment for both staff and clients can be challenging in a busy working world. Anyone accessing a health or social care service should expect to be treated respectfully and with dignity, and this resource will enable you to achieve the highest standard of care.
Our updated and comprehensive course explores what an inclusive environment looks like, barriers that may arise and how you can work to provide your clients with happy and fulfilled lives.

Who is this course for?

Whether for induction, vocational, refresher or management training, this is a course you will find invaluable.

What does the course cover?

  • Introduction to diversity, equality and inclusion

  • Equal opportunities

  • Views and beliefs

  • Stereotyping

  • Labelling

  • Prejudice

  • Direct and indirect discrimination

  • Reasonable adjustments

  • Bullying

  • Harassment and sexual harassment

  • Victimisation

  • Code of conduct

  • Human rights

  • The Care Act 2014

  • The Equality Act

  • Protected characteristics

  • Ageism

  • Disablism

  • Sexism and misogyny

  • Sexual orientation

  • Gender identity

  • Marriage and civil partnership

  • Pregnancy and maternity protection
  • Racial discrimination
  • Race, ethnicity and culture
  • Nationality
  • Religion
  • Philosophical beliefs
  • Institutional discrimination
  • Consequences of discrimination
  • Person centred care
  • Values and attitudes
  • The 6 C’s
  • Empowerment and encouraging independence
  • Freedom of choice
  • Capacity
  • Privacy
  • Confidentiality
  • Helping a client access their rights
  • Dignity and respect
  • Communication
  • Self-esteem
  • Preventing discrimination
  • Reflective practice
  • Bias
  • What to do when discrimination occurs