Challenging Behaviour

Excellent training to help your colleagues understand challenging behaviour, violence and aggression and how to react properly and safely.
Course Description Syllabus Care Certificate Related courses

About the course

Produced in direct response to the needs of health and social care providers seeking clear, comprehensive, relevant and easy to use training in this subject.

Who is this course for

Ideal for induction, refresher training, management training and vocational training.

What does the course cover?

  • Behavioural disorders
  • Fear and anger
  • Violence and aggression
  • Effects of challenging behaviour
  • Risk assessment
  • Incident prevention
  • The grinding down effect of challenging behaviour
  • Risk reduction
  • Flash points
  • Triggers
  • Predictability
  • Physical threats
  • Disaster! The situation has, “kicked off”
  • Warning signs
  • Verbal warning signs
  • Non verbal warning signs
  • Escalation of a problem
  • Defusing a situation
  • Communication
  • Body language
  • Breakaway techniques
  • Reasonable force
  • Restraint
  • Nothing is going to stop the problem – what to do?
  • Supporting colleagues
  • Working alone